Is my atc glitched, i had custom work done by storetasker before. I do not want this to ruin my ATC/conversion reports.
Thanks
Topic summary
Issue: Add to Cart (ATC) metric is higher than the number of store visitors in Shopify analytics. ATC = Add to Cart; “conversion reports” refers to analytics that track steps like ATC and purchases.
Context: The store had prior custom development done by Storetasker. The merchant is concerned that this customization might be causing incorrect tracking and does not want distorted ATC/conversion data.
Evidence: Two attached screenshots appear to show the ATC count exceeding visitors. Images are central to understanding the reported discrepancy.
Request: Confirmation on whether this is a glitch and guidance to prevent analytics from being skewed.
Status: No troubleshooting steps, decisions, or solutions provided yet. The question remains open and unresolved.