I’m experiencing the same thing. I set up a friends ans family discount to test some POD products and how everything works. I just noticed that two invoices have been processed and send to my company email. They show that the Ship To address is the customer, but the Bill To is me.
What you are saying makes sense but to reiterate, does that mean that if the item was $50, with a cost of $40 from dropshipper (for easy math and witholding the fees for cunfusion), then the customer pays my website $50 (which is kind of in limbo), I am (or the business account) is charged the $40 to the POD site to be fulfilled, and then I am reimbursed the $40 plus the $10 profit a few days later? Therefore showing a negative and a positive in my account for every purchase?
I’m wanting to make sure I have this set up before promoting my business and getting myself in a hole.