Why is my blog post comment not showing up?

Shopify Discussion
1

I have added a comment section to my blog and configured it to allow comments to be automatically published, but why am I still unable to post a comment on the blog? Clicking the ‘post comment’ button yields no result.

Blog post comment section.png
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1 Like
2

Hello @pmikko121

To provide you with the most precise solution in this case, could you please share your page URL ( with pass if your store password is enabled ) and the code that you added?

Thank you and hope to hear from you.
Best regards,
GemPages Support Team

3

Top Podcast Mics: For Any Budget in 2023 – Ultimate Podcaster

password: eupaff

I used the Broccoli Theme from TunaTheme
I didn’t change any code inside of the post comment form.

4

Submit button not working –

{%- form ‘new_comment’, article -%}

{{ form.errors | default_errors }}

{%- if blog.moderated? -%}

{{ 'blogs.comments.moderated' | t }}

{%- endif -%}

{{ form.body }}

{{ section.settings.button_title }}

{% endform %}

5

Thanks for your reply.

I try submitting and I found that the form was submitted success: https://prnt.sc/V8gkHOWSJD_7

Let me know if I missed anything.

Thank you and hope to hear from you.
Best regards,
GemPages Support Team

6

Hello @pmikko121 ,

I am Gina from flareAI app helping Shopify merchants get $5Million+ in sales from Google Search, on autopilot. I am here to support you.

I have checked to add a comment to your blog and noticed an error in the Console.

The error message:
“Uncaught (in promise) TypeError: t.submit is not a function at index.js:1:1498”
suggests that there is an issue with the JavaScript code that is responsible for handling the submission of the comment.

MANSION PC03 2023-03-14 14-47-28.png
MANSION PC03 2023-03-14 14-47-28.png1580×668 67.7 KB

Here are some steps you can take to troubleshoot this issue:

  1. Check that the “index.js” file referenced in the error message is present and has not been modified. You can do this by going to the “Edit HTML/CSS” section of your Shopify admin and navigating to the “Assets” folder. Look for the “index.js” file and make sure it is present and unmodified.

  2. Check that the JavaScript code responsible for handling the comment submission is correct. You can do this by opening the “index.js” file and looking for the function that handles the comment submission. Make sure the function is defined correctly and that it calls the appropriate Shopify API to submit the comment.

  3. Check that there are no conflicting JavaScript libraries or code that are interfering with the comment submission process. You can do this by temporarily disabling any third-party apps or custom code that you may have added to your Shopify store and then trying to submit a comment again.

I hope this information is useful.

Gina

7

Hello GemPages.

That’s a ‘Contact Form’ and its working fine. However, I have issue on ‘Post Comment Form’ in the

blog post. You can check it here: Best Podcast Hosting Platforms – Ultimate Podcaster. Thank you.