Trying to bulk export items and nothing working the past 2 days, any ideas?
Topic summary
Bulk product export attempts have failed for the past two days, with no specific error details provided.
Support requested more information, including any error messages shown during the export process.
A recent update indicates the issue may be email-related: after switching the destination email address, the export was received successfully. The user has asked their IT department to investigate their original email account.
Implication: the export function likely worked, but delivery to the original email failed (e.g., mailbox, filtering, or routing issues), rather than a Shopify export system outage.
Outcome and actions:
- Export succeeded when using a different email address.
- IT is examining the problematic email account.
Status: partially resolved for one participant. The original poster has not confirmed resolution, and the thread remains open pending more details or confirmation.
1 Like
Hi, @IEAP !
Thanks for reaching out. Can you share more details about what issue you’re facing when trying to export products? Are you getting a specific error message?
We’d be happy to assist further!
Hello, I found out what my issue was. I switched the email address and I received the export without issue. I’ve asked out IT dept. to look into my email.