Hello
Please I need help here. I live in Nigeria, and I want to subscribe for the basic plan in shopify. but I dont know why i keep receiving this message. I have tried up to three cards, the same issue persisted.
Your card was rejected while verifying. Double check the information you entered and try again or try adding another card
Please can someone help me with how to go about solving this problem.
Hi there, @Princeinno .
The reasons for a card being rejected are as follows:
Your payment method might be rejected if you aren’t using a valid credit card from Mastercard, Visa, or American Express to pay your Shopify bills.
If you use a debit card, then it must be co‑branded with Mastercard, Visa, or American Express. You can’t use debit cards that are not co‑branded.
Your credit card needs to allow for recurring payments in USD.
Your credit card needs to have international capabilities.
If the cards are being rejected, they must not be meeting all of the above requirements. I would advise contacting your bank to arrange a card that does meet all these requirements, and this card can then be used. I trust this helps, thank you!