Hi! I’m using the boost theme and am almost ready to go live but my checkout button is greyed out and you can’t click it. You can add items to the cart and then when you are in the cart page the checkout button is greyed out. I haven’t touched the code area at all so not sure what’s going on.
site: gudmudstudios.com
password: gleebglob
thanks!
Taylor
vinods
February 22, 2022, 7:45pm
2
Hi @taytayvalentine
Is your plan active i mean the shopify payment plan ?
it says shop pay enabled so i think so yes
vinods
February 22, 2022, 8:34pm
4
In settings go and pleas check - selling PLAN
when i test other themes the checkout button works so its something specific to the boost theme
vinods
February 23, 2022, 4:15pm
7
It could be done kind of js conflict have you added any app or else i would need to check the code
i’ve added the instafeed app and the easy import app
vinods
February 23, 2022, 4:36pm
9
ok try to disable them and then check
vinods
February 24, 2022, 6:57am
11
I would need to check that for you for which i would require staff access
okay how do I go about doing that?
vinods
February 24, 2022, 7:02pm
13
you have to grant me access of your store as staff access let me know how to proceed further
did you request access? I will grant it once i see the notification
vinods
February 24, 2022, 8:00pm
15
ok should i request access on your store ?
Can i have to store url again pls
vinods
February 25, 2022, 6:06am
17
hi @taytayvalentine
just sent you store access request
vinods
February 25, 2022, 3:44pm
18
received access will check and update you
vinods
February 25, 2022, 4:01pm
19
hi there see it’s enabled now
vinods
February 25, 2022, 4:11pm
20
Hi @taytayvalentine
it is sorted please check the live website now and please let me know all is ok