Why is my checkout button suddenly disabled on Lavanilla.id?

Technical Q&A
1

Can someone help please?

website: lavanilla.id

Checkout button suddenly grey out and can’t be clicked today

Any advice is appreciated

Thanks

2

Hello @lv ,

  1. Go to Online Store->Theme->Edit code
  2. Asset->theme.js->paste below code at bottom of file

$(‘.btn’).removeAttr(‘disabled’);

Want to modify or custom changes on store hire me.
If helpful then please Like and Accept Solution.
Email: wahabahmadghori@gmail.com

1 Like
3

Hi, @lv :

It seems to be an issue with an App for dynamic checkout.

4

Thank for your response Wahab

I just did that, but still no luck yet

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5

Hello @lv ,

  1. Go to Online Store->Theme->Edit code
  2. template->cart.liquid->paste below code at bottom of the file

Want to modify or custom changes on store hire me.
If helpful then please Like and Accept Solution.
Email: wahabahmadghori@gmail.com

1 Like
6

sorry but still not working after adding the code

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7

case closed

Thank you Wahab and Premier Store. Shopify guru has fixed the issue. There was residual code from an old app that already uninstalled last December 2019 which cause this issue.

1 Like
8

Just emailed you directly. I’m having this same issue. Thanks for a response!

9

Hello!

Can you please briefly explain where the old code was found or which app caused the problem? Because we are having the same problem and we are not sure where the problem comes from.

Thanks~

10

Yup. Residue code from Apps like Zapiet ; Pickup and Delivery apps can seriously mess with your checkout process. Even when uninstalled, they must be uninstalled properly.

1 Like
11

Hello! We are having the same issue.

Please check out webstore:

12

Hi,

There is a lot of issues related to:
store.js (orderlogicapp)

faro-web-tracing.iife.js (orderlogicapp)

protect.core.js (protection-widget.route)

You need to contact to the App developers.

13

So with more research it looks like when you remove the /cart and replace with /checkout the page loads and functions fine.

The link to checkout on the cart page simply isnt clickable and working.

Our store link is :

Attached is the screenshot of the error when clicking the checkout link.

Thank you!

14

We have reviewed it and tried a button checkout link there but unfortunately the App (route) removes it, actually those apps are crashing and the page is constantly generating errors which makes the cart page slower.

15

That is correct, can you provide a solution ?

Thank you!

16

You need to contact to the App developer since those scripts are outside Shopify.