Hi,
Does anybody know what could be sticking my checkout?
Looks like both local delivery and Store pick up are not working (they aren’t even enabled for this product but they somehow appear here:
You can try it here:
https://landrace-bakery.myshopify.com/cart
Does anybody have any idea what’s going on?
Hi, @ALowkes .
Thank you for reaching out and posting this question!
I’ve taken a look at your shop (landrace-bakery.myshopify.com) and I’m not seeing the same local delivery or store pickup options on the cart page. Based on your screenshot, it does look like you’re using a third-party app. Just to confirm, did you uninstall the app already?
It is possible that the cart/checkout can get stuck when an installation of a third-party app wasn’t done correctly. Nevertheless, if you’d like to get the app working, then the app developer is always available to assist you. You can reach out to the developer directly through the contact information found in the Support section of their app’s page.
That being said, it does look like you’re using the native local pickup at the moment. If you require any assistance with the local pickup/delivery, then this is something that we’d be happy to help you with. While we’re not able to provide account-specific support via the Shopify Community at this time, we’d be happy to continue assisting you through live chat, email, or callback. Please visit the Shopify Help Center and log in to your account to create a support request.
Have you considered using Shopify Inbox to communicate with customers on your shop? Also, would removing the “Powered by Shopify” message from the footer be something that interests you?
