Contact page created with the Dawn theme (template set to “Contact” and visibility set to Visible) is added to the Main Menu or Footer in admin, but does not appear on the storefront for shoppers.
Likely cause identified: browser cache. Since the navigation updates correctly in the admin after saving, the storefront may be showing a cached version. “Browser cache” refers to locally stored site data that can prevent recent changes from displaying.
Suggested actions:
Status: No confirmed resolution yet; awaiting the merchant’s follow-up after cache clear and/or sharing the site URL.
I am trying to set up a functioning Contact Us link. I was able to make a Contact Us page, but when I try to add it anywhere in the Navigation Menu it does not show up in my online store. On the Admin site it shows the page added to my Main Menus or Footer where I tried to put it, but it doesn’t appear on the shoppers end.
Theme is Dawn. Visibility shows Visible. Theme template set to “Contact”
Any help to getting this page set up is greatly appreciated!!
Hi, @ClassicTC . Welcome to the Shopify Community.
Since the navigation is updating in your admin after saving, the issue is most likely with your browsers cache not updating. Please follow these steps to clear out your browser cache. You can also clear them out every once in a while especially when you’re making changes to your site.
If you complete the steps and still see the issue, please send your site URL so I can take a look and see if it appears on my end.