apparently my original credit card did not accept the debit from Shopify, so when they told me, I immediately replaced it with the same card I use every day. I know its a good card because I use it for all my PayPal accounts but today Shopify told me, once again, your bill payment failed. I have no luck at all in contacting customer support, my emails keep being returned to me even though I address them to Shopify billing. Can someone
please tell me how do I contact the billing department, this is really becoming very annoying almost to the
point of harassment. Believe me, I always pay my bills on time so this is driving me nuts.
Check Payment Details: Double-check the payment details you entered, including the credit card number, expiration date, CVV code, and billing address. Ensure that all information is accurate and up to date.
Sufficient Funds: Make sure that the payment method you used has sufficient funds or credit available to cover the payment amount. Insufficient funds can cause a payment to fail.
Contact Payment Provider: If you are using a specific payment provider or service concrete floor grinder, such as a credit card company or online payment platform, reach out to their customer support. They can help troubleshoot the issue and provide information on why the payment failed.
Update Payment Method: If your payment method has expired, been canceled, or is no longer valid, update it with a new payment method that is active and has sufficient funds. Follow the instructions provided by the payment provider to update your payment information.
Thanks so much for your response. I have done everything you suggested, even went so far as to tell you I use this same card I supplied to Shopify billing as my PayPal account so I know it accurate as I gets used almost every day. I guess my main concern is I don’t want to get off on the wrong foot with Shopify and I feel helpless when I try to contact their support people because they rarely respond which is so frustrating. I want to get my store open and begin generating some income, but instead I am dealing with $1.00 fees they tell me they cant get payment for. I simply am at my wits end trying to figure out how to get this settled with the billing department. It just shouldn’t be so difficult. Any suggestion on how I can actually speak to a billing person to get this resolved? Thanks, sorry I vented but I really am so frustrated at the moment. I’ve spent a small fortune getting this business ready to go and here I sit fiddling around with these incidentals and no easy way to resolve them. Al the best, CatsMeow
Thank You CatsMeow you really helped me. I was facing this problem, your Suggestion saved me. Yes. Remove The Original Payment Method And Re-enter It. Thank You Very Much.