Hello,
I’ve imported via CSV for forever and never had any issues. I exported my products yesterday morning to add a new variant. I oops’d when I did this and imported an overwrite which removed all variants of course, except for the one.
When I tried to overwrite it again with the previous export that was live before the oops. I get an error “line x is invalid” and its just about every single line.
If I try to import without the overwrite I just get “handle already exists, no change made”.
I even imported the sample csv to see if it worked, oddly it did. So why won’t my original export just re-import?
I have an open ticket with support, but I need help asap as my website is essentially down with no real products live.
I’ve attached the error and the CSV I’m trying to import.
