Why is my CSV product import resulting in errors?

Shopify Discussion

Topic summary

A user is experiencing persistent errors when attempting to import 6,000 products via CSV file to add new variants. They exported a CSV with 2 updated products as a template and modified all products accordingly, but the import consistently fails.

Troubleshooting attempts:

  • Verified all lines in the CSV file
  • Divided the CSV into smaller batches to import only some products
  • Made various changes to the CSV file

Despite these efforts, the import still doesn’t work and generates multiple errors (referenced in a screenshot). The issue has been ongoing for a week without resolution.

Summarized with AI on November 13. AI used: claude-sonnet-4-5-20250929.
1

Hi,

It’s been a week that I’m trying to imports products on my store using a CSV file.

I have 6000 products and wanted to add new variants. I used the CSV export with 2 products updated and all of the others to have an exemple for the form, but now that all of my products are changes on the CSV file, I had multiples errors (see the screenshot bellow).

I checked all of my lines, tried to divided the csv to import just some of them, and still doesn’t work.

Capture d’écran 2024-01-05 à 00.11.29.png
Capture d’écran 2024-01-05 à 00.11.29.png2545×1389 195 KB