A user is experiencing issues uploading 57 products via CSV to Shopify, with some products failing to import correctly. The problem appears related to managing multiple product variants (one size, 3 date ranges) combined with uploading 5 images per product across multiple rows.
Key troubleshooting advice provided:
Product images must be hosted at publicly accessible URLs before CSV import
Upload images to Shopify’s Files section first to generate recognized URLs
Avoid modifying Shopify’s CSV template format, as the system only accepts the exact structure
Be cautious when sorting CSV files in spreadsheet editors (Excel, Numbers), as this can break image-to-product links and cause image loss
Ensure column headers match the Shopify template exactly and save files in UTF-8 format
Status: The discussion remains open with no confirmation that the original issue has been resolved. Community members have shared relevant documentation links and suggested third-party feed management apps as alternatives.
Summarized with AI on October 27.
AI used: claude-sonnet-4-5-20250929.
CSV files can be a little tricky at first, so everyone trips up occasionally with them. Don’t worry - you’ll get more comfortable with this as time goes on!
You should avoid editing the format of the CSV because Shopify’s system only accepts the exact format. So we have a guide to adding multiple images via CSV. You’ll notice that the first rule is that
your product images must be uploaded to a publicly accessible URL.
You can do this by uploading files to the Files section of your store. The URL generated from that is recognized by the CSV file. We also have FAQs for CSVs https://bit.ly/3L29vKr that you may find useful.
If you have further questions, please let me know!
In case you are trying to add images in bulk using a CSV file, you need to remember that importing a CSV file sorted by a spreadsheet editor such as Microsoft Excel or Apple Numbers might cause your products to be removed from their relevant image links on the CSV. Your product’s images will be lost.
If you need software to manage your feed, you can use our app Nabu for Google Shopping Feed, which hundreds of merchants use to manage their feed across all platforms.
I’ve seen this happen before - it’s often a problem with CSV formatting or hidden characters. Make sure that all column headers match the Shopify template exactly and save the https://puningroup.com/ file in UTF-8 format. This has helped me many times.