Why is my customer getting PayPal errors during checkout?

Hello!

Can anyone help me please? Our customer is currently experiencing this error when trying to pay for her order

“Paypal checkout for this store is currently experiencing problems. Please try another payment method”

Please help!

Hey, @carolynang !

We did have an incident earlier in which Paypal Express was resulting in an error message on certain stores. This issue has been since resolved. If your customers continue to receive this error after clearing their cache and cookies, please let us know and we’d be happy to take a closer look at your account.

You can also keep up to date with any reports of issues on our Status Page and get in contact quicker with our Support Team through Facebook Messenger or Twitter direct message for general support or through our Help Center for account-specific support.

Cheers.