A user is experiencing an issue where their Dawn theme product page only adds one item to the cart, regardless of whether they use the quantity selector to choose 3, 10, or any other number.
Troubleshooting steps taken:
Root cause identified:
The issue relates to variant-level inventory settings rather than a theme malfunction. The product’s available quantity per variant is limiting what can be added to cart, despite the user setting overall inventory to 9999 units.
Current status:
The user is confused about the distinction between total inventory (9999) and the quantity currently shown in their cart, suggesting they may need to adjust variant-specific inventory settings to resolve the limitation.
Hello, I press the + on the product page or enter that I want to buy 10 items, or 3, but it always only add one product in shopping cart, not 3 or 10 times, I can then print on + in the shopping cart and correct it, but it should also go through the product page.
(Dawn Theme)
Hi @qunzqu
Did you add Quantity selector block in your Online store > Themes > Customize > Products > Default product?
Hello,
Yes, its already added, its shown up, i can click it
Awesome
Oh I think you misunderstood, you asked if I added it/was, yes, it was added, I can select the number of the product, but if I then e.g. 3 there Enter and then press add to cart, only one product will be added.
Could drop your store link here to check?
Passwort:skawmu
It related to your variant quantity, not the issue of store. You cannot put more than quantity your store have into cart page
Hmm i dont understand that, I have selected that the product exists 9999 times. What you have marked is just the number of products that are currently in the shopping cart
