Hi i dont know why but i have entered the A and CNAME correctly but when i tried to connect it to shopify it says i entered it incorrectly plus it says the A’s and CNAME’s current value is empty which are not because i entered it right. that made me so confused if you could help me with this situation please respond to this as soon as possible, thank you very much!
Hey so I deleted the domain, refreshed the page then readded the domain and
I still got the C and ANAME error
Hi, @bornfromdrip .
Thanks for posting your question to the Shopify Community!
I’d like to gather more context to ensure your third-party domain is successfully connected to Shopify. Could you provide more information on the following:
- Share your domain so we can check the DNS settings.
- Where is your domain from/what hosting platform?
- Were you able to follow the steps in our connecting your third-party domain to Shopify manually resource?
- Could you share a screenshot of what you see on your end when you try to connect your domain to Shopify?
Once we receive a bit more information we can take a closer look to determine the next steps.
I look forward to hearing back!