Hi, my domain (doggycharger.us) has been suspended because apparently, i should verify my domain by a specific date, however, i did not enable notifications for emails, and the last delay to verify was on July 23th. Can someone help me please? Thank you for support.
Hi @momo13 ,
Did you buy your domain through Shopify? Domains do need verification and if you did not receive one you may be able to resend the verification email from your Shopify admin.
You’d do that by going to Settings > Domains and looking for the Resend Verification option near the domain.
If that is no longer available to you, please contact our support so that they can access your store securely and help with renewing your domain. In the meantime, you could always change your primary domain to be your .myshopify.com by simply clicking on that domain and selecting “Set as Primary”.
Moving forward it’s also always a good idea to enable automatic renewal on your domain so that you don’t get any sudden outages in the future.
I hope this helps!