Why is my domain name not connecting despite correct CNAME and A record entries?

Shopify Discussion
1

Hello,

So I have tried to connect my domain I bought on domain.com and it’s stuck on the yellow banner that says, “Your Domain Name is Not Connected.” It wants me to add the CNAME record and A record to the IP address listed and of course shopify. I have already done that, double checked that I entered it correctly, and have just been waiting for the connection to happen because it does say it can take up to 48 hours.

Today is day 2, so I’m close to the 48 hour time period, should I just keep waiting or should I delete the domain and try to recconect again?

2

Thank you I’m thinking I might try that, just worries me a little bit like it would delete all of the connection progress so far.

3

Hi, @3MOODSHC .

Welcome to the Shopify Community.

Are you still seeing the yellow banner indicating your domain is not connected? Could you please share your domain here, so we can take a look at how the DNS records are set up?

Thanks!