Why is my domain not connecting after transfer?

Technical Q&A
1

Hi,

I am having a problem with my domain (trendicreationsllc.shop). When I transferred my site, months ago, I had no problem transferring my domain but now my domain is not connected. Please let me know why? and what I must do to connect the site.

Thanks,

Genell

TrendiCreations LLC

2

Consider reaching out to support team directly.

Contact page link: https://help.shopify.com/en/questions#/contact/
If the link keeps redirecting to the home page, try opening the link in Chrome Incognito mode.