Why is my domain shopwithleisure.com not connected anymore?

Shopify Discussion
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  • I got my domain shopwithleisure.com a couple of weeks ago and connected it to my shopify store. It was working just fine until this morning when i tried to open it but it wasny working and when i checked my domains in my shopify app it says “domain not connected” what do i do?
1 Like
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Examine Shopify’s Domain Settings: Enter your Shopify admin account information and select “Online Store” > “Domains.” Ensure that “shopwithleisure.com” is still set as the principal domain and that it is still listed there. Re-add or re-configure it if it’s not listed or configured correctly.

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Hello @Leisure1 ,

I am Gina from flareAI app helping Shopify merchants get $7Million+ in sales from Google Search, on autopilot. Hope you are having a good day.

To address this matter, you can follow these troubleshooting steps,

  • Check your domain settings and make sure it’s marked as “Active” without any typos in the domain name.

  • Check if your domain registration has expired. If it has, renew it with your domain registrar.

  • Make sure your domain is correctly linked to your Shopify store. Go to “Online Store” > “Domains” in your Shopify admin panel and check if shopwithleisure.com is the primary domain.

  • Update all your Shopify apps to avoid conflicts with third-party apps.

  • Verify your DNS settings in your domain registrar’s control panel and ensure they match Shopify’s recommended settings.

  • Contact your domain registrar’s customer support to inquire about any known issues or recent changes affecting your domain connection.

  • Clear cache and cookies or try accessing your domain from a different browser or device to troubleshoot issues.

  • Keep an eye on Shopify’s status page or social media channels for reported outages or service disruptions.

  • Consider resetting your domain connection in the Shopify admin panel if other steps don’t work.

Please don’t hesitate to reach out if you require any additional assistance.

Gina

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Hi, @Leisure1 .

Welcome to the Shopify Community.

Upon searching your domain’s DNS records (shopwithleisure.com), it looks as though the A Record does not point to Shopify’s IP address.

Are you able to log into your third-party domain provider account to point the domain to Shopify? The DNS settings should look as follows:

  • Point the A record to the Shopify IP address: 23.227.38.65
  • Delete any other A records on the domain if there are any present.
  • Point the CNAME record with the name www to: shops.myshopify.com

For more information, please review our connect your third-party domain to Shopify manually resource.