the domain i tried to connect to shopify is reading ssl pending and when i google my domain it opens the website but gives - not secure on the search field, the domain is ldnops.com can someone please help me out
greatly appreciated
Hey, @LONDONOPS ! Welcome to Shopify Community!
The first thing to check in a domain when it’s not working properly is its DNS settings. The most basic requirements that a domain should have for it to point to your website and for us to be able to provide a security certificate (SSL) are the Shopify DNS records, specifically the following:
A record: 23.227.38.65
CNAME record: shops.myshopify.com
I checked your DNS settings using the public domain database, Who.is, and I found that it has the relevant Shopify DNS records. Since this is the case, there’s a possibility your SSL is pending due to a different issue. In order for us to thoroughly check your domain and investigate the issue, we’ll need to access your account. Please visit https://bit.ly/3cJkx8V and log in to your account to create a support request.
After visiting the link and logging in, you’ll be prompted to enter the topic of your concern so we can connect you to the right articles and support team. Simply type in the topic, click Search then scroll down to the bottom of the page to click Continue under Get Support. You’ll then see the option to create a support ticket on the next page.