Why is my domain showing SSL unavailable after renewal?

Shopify Discussion
1

Hi!

I purchased my domain over a year ago. It was time to renew it but, I had an old expired card on file do the domain was not renewed. I eventually went back in and put new card info in the pay my shopify bill and I put it on auto renew for domain. My store shows connected but, it also shows SSL unavailable. When I go to my website it is not connected. Not sure if I still need to pay to renew or what’s going on. The website is KaistonsKrew.com

2

Hi there, @kaistonskrew .

Can I ask when did this domain renewal take place? Generally speaking, if the domain was purchased outside of Shopify (i.e. using GoDaddy for example) then it can take 48-72 hours after purchase or renewal for the SSL certificate to be applied.