Hi i have pointed a domain purchased through 123 reg to my shopify store. The redirect works well but i want my own domain to be the primary one.
It has been showing as ssl pending for over two weeks. I have this morning bought an SSL licence on 123reg and applied it to the domain in the hope that would work, but shopify is still saying SSL pending.
How can i resolve and get my own domain to be the primary one?
thanks
You do not need to obtain your own SSL certificate for the custom domain you are setting up. Have you confirmed that your custom domain is correctly pointing to Shopify’s DNS?
If your SSL certificate is still pending after a few days, it’s recommended that you contact Shopify support for further assistance. They can help you troubleshoot any issues and ensure that your custom domain SSL certificate is properly installed and functioning.
few possible reasons
DNS Propagation: Sometimes, it can take several hours or even up to 48 hours for DNS changes to propagate throughout the internet. If you recently updated your DNS settings to point your custom domain to Shopify, it’s possible that the SSL certificate is pending due to DNS propagation.
SSL Verification: When you first set up a custom domain in Shopify, the SSL certificate needs to be verified before it can be issued. This process can take some time, especially if there are issues with the domain verification process.
Please contact your domain provider to see if there issue for SSL verification
Installation Issues: If the SSL certificate has been issued but is still pending, it’s possible that there were issues with the installation process. This could be due to incorrect configuration settings or other technical issues.