Why is my domain still showing SSL unavailable after 3 days?

Hello,

It has been since Monday (3 days total) and my main domain still says SSL pending. I followed the previous forums and this, but nothing seems to change. I am not directed to my site just an error message linked to my previous website builder Wix saying there is no domain set up. Then I get a message on shopify saying "Your domain is ready to transfer then there is a code. Can someone please help me?

Hi,** @TerraDelane **.

To confirm, are you currently in the process of transferring your domain from Wix to Shopify?

If this is the case, you’ll want to follow our help guide here, which provides step by step instructions on how you can transfer a third-party domain to your Shopify store.

If you’re still having issues with your domain even after reviewing the help guide above, I recommend getting in touch with our live support team so that we can take a look at your account from our end. We can’t do this via the Community Forums however, so you’ll need to login to your account on our help centre here. Once logged in, type in your question or the topic you need help with. After that, you should see the Get Support heading at the very bottom of the page, and you can click Continue to start a support request. From there, our support team can investigate your domain issues further.

Are you currently in the process of migrating your store from Wix to Shopify? I’ll leave our migration documents as well below, in case you need these: