My domain got suspended and I don’t know how to fix it or why it got suspended, I need help and I’ve tried everything
Hi, @20shykee !
Thanks for reaching out in our Community forums and sharing your concern. I’m happy to help out.
Are you able to provide some additional context as to which error messages you are seeing? This will help me narrow down the issue and provide some troubleshooting steps. A very common reason for your domain to be suspended is if you did not verify it within the 14 day cut off period. If this is the case, I suggest following the steps provided in this guide here. Essentially, once the email is updated, then the system should send you a new verification email which will put you through the prompts to get your domain back online.
I’m looking forward to hearing back from you as soon as possible so that we can get this sorted for you. We’d also be happy to continue assisting you through live chat, email, or callback. Please visit our Help Center and log in to your account to create a support request.
Talk soon!
Hi again, @20shykee !
I hope your day is going well. I just wanted to check in with you to ensure that you receive the support you may need. Were you able to restore your domain by following the steps above? If not, feel free to provide more information and we can continue troubleshooting.
Thanks!