Greetings of the day. Recently I reactivate my account and paid for the plan too. My Shopify page is not properly loading.
This is my link:https://20th-century-market.myshopify.com/admin
Kindly check the below image for your reference. Kindly intimate me whether it’s a problem with my internet or Shopify problem because it’s happening accotationaly. Thank you
Hello @Kumar_90 !
Judging by the screenshot you attached, the loading issues you are experiencing don’t seem to be related to Shopify. I suggest you clear the cookies and cache in your browser.
If possible try to use another browser and check your internet speed. Sometimes the website won’t load properly with a slow internet connection.
Thanks,
Digital Artisans
@Kumar_90 @I hope my reply solved your problem. If not please let me know, otherwise I would appreciate very much if you could mark my answer as an accepted solution.
Thank you,
Digital Artisans
Hi @Kumar_90 ,
Hyde here from Shopify.
That looks like a browser-related issue. Are you using Google Chrome? While Shopify operates on all browsers, for optimum performance we recommend using Chrome.
I’d suggest [clearing your cache and cookies](https://help.shopify.com/en/manual/shopify-admin/supported-browsers#how-to-clear-your-cache%20and trying again). If that doesn’t help, could you please try using a different internet connection and/or device?
Let me know how you get on!
All the best, Hyde.