Same here in the UK and no ability to contact shopify support!
Mine is working now! Anyone else?
Urgent!
Keep getting the below message when trying to navigate the backend of shopify -
There’s a problem loading this page
There’s a technical problem with Shopify that has prevented this page from loading. Try reloading this page or going to another page in Shopify.
Then when trying to contact support I get this message about the store -
We couldn’t find that page## The page you’re looking for doesn’t exist, or it might have been moved.
My good now. Seems problem solved.
down for lots of stores - mine included - checkout not working or admin, or contact support. Feels like a cyber attack
Mine too in Australia. Really hope they fix it soon
Would’ve been nice to get a email of why and how
Shopify seems to be down for a lot of us! We all seem to be trying the same steps to fix this issue however no not having luck.
If anyone knows/figures out how to get the site working again and back to normal please keep updated!
Now it’s back thanks anyway
can anyone please help i have been up and running two days , this morning i keep receiving when trying to log into my store that we couldnt find that page or the page your looking for doesnt exist when i know it does i was processing orders on it this morning due to being unable to access my site i cannot get on live chat to talk to someone can anyone please help me
We are back in again. Hope everyone else is too !
Same, all solved now! That aas quick, fortunately.
i attempt to log in and a statement appears that says somehting went wrong and please refresh
i do a refresh and it says this page cannot be found ?
what is going on , i have orders i need to fullfill and i cant get onto my own store >…
We are back up and running again,… phew… ![]()
this is not good for running our businesses - how do we contact Shopify by Phone? anyone know?
Thank you
mine still out
I have the same issue. I found their e-mail support@shopify.com and got a response:
"Thanks for contacting Shopify Support! A support ticket has not been created.
From August 13, 2019, we have changed how you create a support ticket by email! As part of these changes, support@shopify.com no longer accepts incoming messages.
Instead, to get help or open a support ticket, visit the Shopify Help Center where you can contact our Support team by email, chat or phone.
Our Shopify Help Center is the best source on everything Shopify and the fastest way to get help from our Support Team. Where you will find information on setting up your store and ways to sell. We also have a YouTube channel with great video tutorials, as well as the Shopify Community discussion forums.
We’ve been working hard to improve how you get help from Shopify Support. By contacting us via the Shopify Help Center, you have access to suggested resources as well as a number of time-saving steps like pre-authentication.
We look forward to hearing from you!
Shopify Support
Get Help Now"
Of course none of the links there work, because their support site can’t even find my site.
I am having the same issue in the past 40 minutes.
Hi everyone. We understand some of you are experiencing issues your admin, checkout and POS right now. Our developers are aware of these issues, and are currently working on a solution. We will continue to provide updates to you here as we work to resolve this.
Updates are also available via our status page: http://status.shopify.com
I’ll accept this update as a solution so users can easily find the most recent update. Thank you for your patience.
Same here.
Now they have added this to the support page:
There is a problem with logging in. We are aware of the problem and we’re working to get it fixed. Check the Shopify status page for updates, or continue without logging in.
Hey @PageFly-Victor ,
Yes my products are still in stock weirdly enough…