Why is my email forwarding returning an error message?

Hi Everyone,

I’ve set up forwarding emails as instructed by Shopify but when I try to test out the [email removed] forwarding address I get a return email saying Your message wasn’t delivered to info@lovingbarks.com because it may contain a virus. Learn how to check for and prevent viruses. When I try to send an email to lovingbarks@gmail.com it works fine, when I try to send it to the [email removed] address is when I receive the error message. Any ideas? I’ve tried going through google but all I find is that I should fix the problem through Shopify somehow.

Hope someone can help. Thanks!

Same problem. Have you resolved it?

Going through the same issue now. Have you solved this?

Has anyone solved this case? I am experiencing this now (January 23, 2025)

Yes experiencing this now too!