guide me to the steps so i can fix it
Topic summary
Main issue: A merchant cannot connect their Facebook Page to Shopify. Each attempt shows the error: “this facebook account is not eligible for setup.”
What’s been tried: Multiple attempts to link the Facebook account/page through Shopify. The error persists without additional detail.
Requests from the poster:
- Help adding the Facebook account to Shopify.
- A step-by-step guide to fix the eligibility issue.
- Clear instructions to complete the connection.
Context: This concerns the Retail & Point of Sale integration between Shopify and Facebook for account/page connection.
Outcomes/decisions: None. No troubleshooting steps or official responses are recorded in the thread.
Status: Unresolved and open. The poster is awaiting guidance on how to address the “not eligible for setup” error and proceed with connecting their Facebook account to Shopify.