Hello,
I have been having massive tracking problems in the store for some time now and am asking for technical help.
I have connected Facebook via the Facebook Sales app. In doing so, I have successfully connected the Business Account, the Ad Account and the Pixel.
However, I suspect that there is a bug in the Facebook App as no pixel is integrated in the Base Code / Liquid Theme.
As I know it happens automatically and the pixel does not have to be manually integrated into the code.
I can pber the Facebook Pixel helper logically not find a pixel on the website.
I have already set up a completely new Business Manager, AdManager and Pixel and have the exact same problem.
I hope someone can help me here.
The pixel is definitely set up correctly and all connections are correct. I have checked everything several times.