Ive been waiting for a week for my payout. I got my first sale and still not payout. I go on the app I click payouts then view transactions and it still says pending? Is there something wrong? Also. I didn’t know how to fulfill orders so I cancelled it and manually sent on to him using printify and i have paid already and it still says it needs fulfillment. How can i get rid of it
Topic summary
First sale payout has been stuck in “pending” for about a week. In the Payouts > View transactions screen, the status still shows pending; a screenshot is attached.
Because they weren’t sure how to fulfill the order, they canceled it in the app, then manually shipped the item via Printify (print‑on‑demand) and have already paid Printify.
Despite manual fulfillment, the platform still shows the order as “needs fulfillment” (order processing/shipping). They want to clear/remove this order or mark it as fulfilled.
Requests: explanation of why the first payout is delayed and what the normal timeline is, plus step‑by‑step guidance to resolve the fulfillment status after third‑party/manual shipping, or how to delete a canceled order.
Status: no responses yet; issues remain unresolved. The screenshot is central to understanding the pending payout status.