Why is my Github integration not working properly?

Topic summary

Multiple users are experiencing a broken GitHub integration with Shopify, getting stuck on an endless “redirecting back to Shopify” screen.

One user initially set up the integration with the wrong GitHub account, deleted the app, but now cannot reconnect with the correct account.

Attempted solutions that failed:

  • Uninstalling and reinstalling the app
  • Renaming the repository
  • Logging out/in of both systems

One potential fix reported:
kineticteam resolved their issue by allowing access under Organization settings > GitHub Apps > Shopify.

Technical details:
Screenshots show console errors during the connection process, and the GitHub connection page within settings also fails to work.

The discussion remains unresolved for most participants, with the latest user asking if anyone found a solution.

Summarized with AI on November 15. AI used: claude-sonnet-4-5-20250929.

Hello everyone!

My github integration isnt working.

i was trying to set it up but it doesnt work for me correctly. i was setting the app up with the wrong GH account, then deleted the shopify access from github to connect the right GH account. But now it seems to be kind of broken, i am stuck in an endless “redirecting back to shopify” page screen.

Thanks in advance!

5 Likes

@Shopify_77 could you look into this?

We were experiencing the same issue. Resolved it by allowing access under the Organization’s settings > GitHub Apps > Shopify.

Same issue here.

Same. Any ideas?

Same issue, tried uninstalling/reinstalling, renaming the repo, logging in/out of both systems. Nothing works.

1 Like

Seeing this issue. I’m stuck on this screen:

I see some errors in the console:

The page within settings also does not work for connecting to GitHub:

Did anyone find a solution to this? Having the exact same issue.