Why is my GMC account suspended after uploading products?

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Topic summary

Google Merchant Center (GMC) suspensions cited broad “Misrepresentation/website requirements” issues: lack of transparency, unclear business identity/policies, inadequate reputation signals, SSL/pro design, missing business info in GMC, and mismatched product/store data.

Key findings and advice shared:

  • Discounting: Site-wide “discounts” are not allowed unless items were recently sold at the higher price; otherwise considered misleading.
  • Business details: Use one consistent, verifiable business address tied to the merchant. Avoid multiple/US addresses if the business is based elsewhere; build trust in the home country first.
  • Honesty in claims: Inflated reviews (e.g., “+2700 satisfied customers” on a 164‑day-old site) trigger misrepresentation.
  • Product pages: Include clear availability status (in stock/out of stock).
  • Payments/policies: If changing payment gateways, ensure policies and accepted cards are accurately shown and consistent.

Multiple users requested site reviews; a screenshot of the “Misrepresentation” notice was shared. Policy resources were linked for compliance.

Outcome/status: No reinstatements reported yet. Next steps are to remove misleading promotions, correct addresses and claims, surface availability and policies, ensure SSL/pro design, and complete business info in Merchant Center; then request a review.

Summarized with AI on December 23. AI used: gpt-5.
6

Having multiple adderesses will confuse Google. Only shwo the address where you the merchant is located. Not the US.

Also make sure you start in Istanbul, not the US.

Google is rather traditional and requires you to build up trust in your home country, before you start in a foreign country.

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