Why is my Google Analytics not syncing properly with Tag Manager?

[RichM_Touch]

HI all,

I’m having issues with GA4 / UA & Shopify matching.

When I run a tag manager debug if shows the sales process but then it isn’t being tracked properly.

In Tag manager it shows a random UA account that’s not mine next to my GA4 account so the sale never goes to UA.

Any thoughts?

Cheers

(UA-1165 etc isn’t mine)

[SivaGautham]

Hey @RichM_Touch ,

Did you try changing the GA?? Changing the GA will help you for sure.

[kubrina]

@RichM_Touch

I’d verify the UA connection (account, property, view).

GA is not supported with Shopify.

HTH,

AK