Hi there
When uploading a PNG file into the header on my password page it appears blurry.
I’ve never had this issue in the past with other sites. The PNG is 791 x 791 64.2kb. Theme style is debut.
Would be grateful for help!
Thanks
Oliver
Hi Oliver! Hope you are doing well!
Provide a link to your store with an example of blurring image and if your store is password protected, then also provide a password.
Alex
Which screen are you having a problem on? Retina?
I do not detect your problem, the picture does not blur on normal screens and retina - https://prnt.sc/12haak4. Please provide a screenshot of the blur, maybe I’m just looking at the wrong picture.
Alex
It’s blurry on my Dell and colleagues Mac. On another Mac it loads after 20seconds and is not blurry…
Maybe it’s the file size?
Maybe it’s the file size?
Nope. But I can say for sure that there are no problems in the code, since there is retina support there and the picture does not crop.
Can you provide a screenshot of the problem?
