Users are experiencing issues with image banners not displaying properly in mobile view on Shopify’s Dawn theme.
A proposed solution involves adding CSS code to the section-image-banner.css file to adjust banner height and responsiveness. However, this fix produces mixed results:
Partial success: One user reports the banner now appears but is truncated/cropped
No improvement: Multiple users state the code doesn’t resolve their issue
Additional complications: One user’s banner only displays when logged into Shopify admin, not on the live storefront, suggesting potential password protection or visibility settings may be involved
The discussion remains unresolved with several users still seeking working solutions. Some are using different Dawn-based themes (like Taste) and encountering similar problems. No definitive fix has been confirmed to work across all cases.
Summarized with AI on November 15.
AI used: claude-sonnet-4-5-20250929.
hello, I’ve encountered issue that my image banner is not showing in mobile view and desktop view . The Image banner does only show when im logged in my shopify and go to the “online store” section and when i go to “view my store”
i’ve tried adding code mentioned in post below, however it doesn’t work. Please help.