When I try to log into the mobile app, I put in my email and the login button is greyed out (and unclickable).
I tried using an incognito mobile browser, switching connections, and I have the latest version of the app.
I’ve had the Shopify app for a few months, and it’s never happened before.
Have any of you encountered this issue and found a solution?
Thanks.
Hi @scacchione ,
Problems related to Shopify admin, it will be difficult for someone to check it for you. Therefore, I recommend you to contact Shopify directly, they will help you check it quickly. Refer https://help.shopify.com/en/questions#/contact
Or you can try to login it at your computer.
Hope it helps!
Thank, I’ll try that! But I’m still open to a direct solution from anyone else.
I found a solution. Log in on another device, like a PC, then migrate your account to a google account. Then, just log in with Google on your mobile device. It worked for me.
