Hi,
my website www.ipetup.com works fine for desktop view. But when I use the mobile version, I cant enter nested categories in my main menu.
Can someone help me which code I need to copy\change please?
Hi, @Snow201 !
Rae from Shopify here.
Thanks for reaching out about this and sharing your URL.
To clarify, are you unable to open up the nested menu on the mobile version of your site? If so, I just took a look at your site on mobile view on my end, and I could access your menu correctly and open up the different drop-down items.
To see if we can get the menu working on your side though, I recommend trying out some of these troubleshooting steps:
- Using a different mobile device, or a tablet.
- Using a different, supported browser on your mobile device.
- Clearing the browsing history on your device. Here are the steps to do this on iOS, and the Android steps can be found here.
- Connecting to a different internet connection, or using mobile data instead.
If these steps don’t help resolve things, I can definitely continue lending a hand with this. If this is the case, please feel free to share a bit more about the specific troubles you’re experiencing, including:
- Which theme you’re using. You can find this information in your Shopify admin under ‘Online store > Themes > Current theme’.
- Which menu items won’t open, and what happens when you try to click on them.
- A screenshot, or a screen recording, that shows how this appears on your device.
Once I have the above details, I can help look into this further!