Hi! Can you help me to fix my website?
I think it’s about domain.
It says that this website is can’t be reached, we bought a new domain
tricialiuproperties.com and we stop the auto renew of the old domain which is tricialaoproperties.com.
I already auto renew the new domain. Then, Yesterday I can still see it but now can’t able to reach.
I checked also the domain section it says tricialiuproperties.com setup in progress.
Thanks and I hope you can help me
Hey, @Eliciana !
Typically a Setup in progress domain status indicates that the email address you used to register the domain needs to be verified. This can be confirmed by checking if you received an email prompting you to verify your email address to complete the domain purchase. Once it is verified, the domain should have a Connected status if there are no other issues. This is explained in step 3 of this guide on how to buy a domain through Shopify.
I tried to visit both your domains and I was able to see your website successfully. Were you able to resolve the issue? Please feel free to share how you fixed it so our community can also benefit from your solution. Thanks!