Hello,
I just finished my website setup and bought a new domain from shopify but it is showing SSL pending… wondering if I have to do anything from my side…
Thank you!
1 Like
Hey there, @fabath . Thanks so much for jumping into the Shopify Commuity with your domain question! I hope you’re doing well. It’s great to meet you!
Usually, ‘SSL Pending’ issues are time-gated and will resolve themselves pretty quick once some time has gone by. Just to be sure that things are going as expected, I have a few questions I’m hoping you can answer for me:
- When did you purchase the domain?
- When did you first notice ‘SSL Pending’? Did you see any other messaging previous to this?
- Do you have a screenshot of the ‘SSL Pending’ information?
- Can you share the domain address with us here?
That information will be helpful just to let me double-check to make sure things are going as expected, or if I’ll need to redirect you to our Live Support Team for some additional help.
I noticed that you mentioned that you just finished your website setup, so welcome to Shopify! I hope you have a good time getting your business started on the platform! Since you’re running a new store, I have a few resources I wanted to share with you here:
- A link to ‘Shopify Learn’; our free online video learning platform!
- A link to a blog page where we have free guides to so many different things, like shipping and marketing!
Additionally, I’d love to chat with you about your business, and your goals! I help my partner and sister operate a small art store, so I’d love to check out what you’ve built so far! Maybe I’ll be able to provide some tips and tricks based on what I see!
I’ll keep my eyes peeled for your reply!