Why is my new online store not making sales?

Start a Business
1

Hi I just opened my first shopify store this is the link: www.myblockphone.com
the problem is that I can’t get sales despite promotions on instagram and tiktok pages I have little turnout (10 people a day even less) and nobody buys
do you have any advice?
Thank you

3 Likes
2

I know I don’t have connections to social networks but because I preferred to raise the followers first because I am afraid that the people do not trust to see a few followers, moreover you are right I should add another couple of pages

3

First of all, it’s important to remember that building a successful online store takes time and effort. It’s unlikely that you’ll see a flood of sales right away, especially if you’re just starting out. So, don’t get discouraged!

That being said, there are a few things you can try to improve your sales. Here are some tips:

  1. Optimize your website: Make sure your website is easy to navigate, visually appealing, and professional-looking. Use high-quality images and write compelling product descriptions that highlight the features and benefits of your products.

  2. Define your target audience: It’s important to understand who your ideal customer is and what they’re looking for. Try to create marketing messages that speak directly to their needs and interests.

  3. Focus on your marketing channels: While Instagram and TikTok are great places to promote your store, they might not be the best fit for your particular product or target audience. Consider trying out other marketing channels, like Facebook ads, Google Ads, or influencer marketing.

  4. Offer promotions and discounts: Everyone loves a good deal! Consider offering a discount or promotion to entice customers to make a purchase.

  5. Be patient and persistent: Building a successful online store takes time and effort. Keep promoting your store and refining your strategies, and the sales will come!

I hope these tips help! Good luck with your store, and don’t give up!

regards,

Colby loue

Techpax

(London PHP Developer)

4

Hi @Motesx

This is Richard from PageFly - Landing Page Builder App. I’d like to provide my feedback for your store.

1. Home page

  • Make the header sticky: A sticky header helps customers access to the menu navigation when they land anywhere on your page. A drop-down menu with the hovering function will let customers easily access the menu all the time and anytime and they can read all and just choose the one they want.

  • Highlight the sale prices: You can make them bold or increase sizes to catch more attention

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  • Add a section to introduce your store/ brand story
    I highly recommend you should add a section to introduce your store to customers. I notice that you have an About us page so you should take the content from that page and add an image.

A business can stand out with its brand story. A brand story helps customers understand more about your business and also helps your store look more professional.

  • Add reviews/ testimonials section: People love proof. When your customers visit your store and see many good reviews, they will be willing to shop! So you should add testimonials/product reviews to your store. They can be placed for the product or even a review collection on your home page. You can show rating stars for each product or you can add customer reviews as text and photos
    You can use some apps: Loox, Yotpo, or Trustoo apps to review widgets with photo galleries.

  • Display social media: As usual, social media is one of the effective ways to get more attention and make a good connection with your customers. By displaying social media such as Instagram and constantly updating the feed.

  • Have direct links for the Return and Shipping policies
    Many customers want to know the return policies as well as shipping info before making purchases. And this is crucial to their decision on whether to purchase products in your store. And they are likely to find it on the footer so it’s necessary to add this information.
    Shipping policy is essential because many customers want to know the shipping options available to them before they committed to adding a product to the cart page and go to the checkout page

2. Product page

I will give feedback for this product page of your store: products/keepin-box-blue Keepin Box - Blue

  • Add reviews or rating stars for the product: Product reviews are one of the most vital tools to encourage customers to buy your products. You can add 3-6 reviews. Moreover, you can add rating stars under the product description as well.

  • Add a video of products: A video will attract more attention from customers so they can stay longer to see how the products work or how models interact with the products.

I see you mentioned Tiktok/ Instagram, you can use some video apps: Tolstoy or VideoWise apps to show videos, and customers can interact directly with videos.

  • Add an Upsell/ cross-sell section: You can show a section like You may also like or Recently Viewed Products, etc so customers will have more choices to buy. You can use Wiser, Limespot, or AiTrillion apps.

I hope my suggestion will be helpful for you.

Warm regards,

Richard | PageFly

5

Hello @Motesx ,

This is Gina from flareAI app - get free sales from Google.

Congratulations on starting your Shopify store! It can be challenging to get your first sales, but don’t worry, there are several things you can try to improve your store’s performance. Here are a few tips that may help:

  1. Review your store’s design and layout
    The first thing that potential customers will notice when they land on your store is the design and layout. Make sure your store looks professional and is easy to navigate. Use high-quality product photos and descriptions, and make it clear what your store offers.

  2. Identify your target audience
    It’s important to understand your target audience and create content that speaks directly to them. Research your competitors and see what kind of customers they attract. Tailor your marketing strategy to appeal to your target audience.

  3. Optimize your product pages
    Your product pages should include detailed descriptions and high-quality photos. Make sure to highlight the unique features of your products and emphasize why they are better than your competitors’ products.

  4. Experiment with different marketing channels
    Instagram and TikTok are great platforms for promoting your store, but they may not be the most effective for your target audience. Consider using other marketing channels such as Facebook, Google Ads, or email marketing.

  5. Offer discounts or promotions
    Offering discounts or promotions can be a great way to encourage people to make a purchase. You can offer a percentage off the total purchase, free shipping, or a buy-one-get-one-free deal.

  6. Provide excellent customer service
    Make sure to respond promptly to customer inquiries and provide excellent customer service. Encourage customers to leave reviews and testimonials, which can help build trust with potential customers.

Remember, building a successful online store takes time and effort. Keep experimenting with different marketing strategies, and don’t be afraid to make changes to your store as you learn more about your customers’ needs and preferences.

I hope this will be helpful

Gina