please help me i started my shop today saying payments are on hold
Hey, @Blingnyc .
Welcome to Shopify Community. My name is Olivia and I work here.
Thanks for your post. Based on the description of the issue you have described I would recommend contacting our 24/7 Support team directly for 1:1 support. Since this is the best path forward in this situation I’ve locked this topic, and marked this as the solution for the benefit of others.
Warm regards,