I just created my store less than an hour ago and as soon as I put in my credit card information I was logged out. I keep trying to log back in, but I’m getting the message that my store is currently unavailable.
My ticket is 32256900
Please help!
I just created my store less than an hour ago and as soon as I put in my credit card information I was logged out. I keep trying to log back in, but I’m getting the message that my store is currently unavailable.
My ticket is 32256900
Please help!
Hey @Besos !
Thanks for getting in touch.
I am sorry to hear that you are unable to access your store currently.
It looks like you have provided a ticket number here in your post, so you have definitely taken the next best steps in contacting support. While we’re not able to provide account-specific support via the Shopify Community at this time, please wait for an update on your ticket via email. The average turnaround time for a response is 24-72 business hours, however sometimes it may be longer due to the queues.
Since this is the next step, I’ve marked this reply as the solution for the benefit of others who may discover this topic. Thanks!