I just bought a domain off shopify, i verified my email and opened all 3 following emails after purchase, now it says im having multiple issues wih my domain, that i bought off SHOPIFY, and its telling me to add an IP that SHOPIFY shouldve taken care of already. I have only 1 email on this account everything is straight, i buy this domain and all i get is SSL Pending, Needs Attention.
Is this the usual? Or do i have a bigger problem, there doesnt seem to be any on my part.
Topic summary
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Newly purchased Shopify domain shows “SSL Pending” and “Needs Attention,” with a prompt to add an IP address. The buyer verified their email and reviewed all purchase emails, expecting Shopify to auto-configure DNS since the domain was bought through Shopify.
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Response indicates this behavior is normal right after purchase. “SSL Pending” means the SSL/TLS certificate for HTTPS is being provisioned and DNS changes are propagating.
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Expected resolution is automatic, typically within 1–2 hours. No manual IP changes are usually required.
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No confirmation of resolution yet. The immediate action is to wait for the process to complete; the discussion remains open without further troubleshooting steps.
If you just purchased the domain, you’ll probably just need to wait a couple of hours for it to sort itself out.
The “SSL Pending” message is normal, and will eventually resolve itself (usually within an hour or two).