Newsletter sign-up on the landing page has stopped working; users either see the error “Request failed reCAPTCHA validation” or receive no message/feedback.
Site is using the Narrative theme; a link to the live site was shared for reference.
The poster also asks how to automatically send emails to users who sign up for the newsletter.
reCAPTCHA is an anti-bot verification; a validation failure indicates the verification step isn’t passing or being recognized.
A responder’s only guidance so far: check the theme’s default code, implying potential template or customization issues.
No concrete fix, configuration steps, or email automation solution has been provided yet.
Status: unresolved and pending further troubleshooting and clarification on how to enable automated emails for new subscribers.
My newsletter sign-up has stopped working. When a customer tries to sign up they either get this error Request failed reCAPTCHA validation or it doesn’t say anything. How can I send emails to people who sign-up for my newsletter automatically?
I’m using narrative theme.
can you please check theme default code