Why is my online jewelry store not active?

Hello There

Im having Problems with my Store ( yourjewlery.com ) it says closed and i cant login to my admin dashboard. already paid 15$ for the Domain. It cant be, and the Support is terible i cant even talk to a real Person.

Hey @Joelix28 ,

Welcome to the Shopify Community!

What you’ve described here is account specific which we’re unable to support on a public thread via the Shopify Community. When you have a moment, please contact our live chat support here so we can authenticate your account and take a closer look into this with you.

If you are unable to successfully login, you can select the option I don’t have an account - this will direct you to the Help Center. Select the topic that you would like assistance with to locate the options to Get Support and speak directly with a Support Advisor.

Let me know if you have any questions.