my store is currently saying - we will back store currently unavailable after adding a payment method, I hope Shopify Staff sends me an email to support me on this issue. my ticket number is 32712109.
Hey @Beachclothing
Welcome to the Shopify Community!
I understand that your store became inaccessible after adding a payment method - that is definitley not ideal, so I can understand why you would want to get this resolved.
It sounds like you have already been in contact with our support team, and have been issued a ticket number. If that is indeed the case then for now you have done everything correctly, and will simply need to wait for the team to respond to that support ticket. I know that having to wait for issues like these to be resolved is unpleasant, however the various teams handling this will need some time to process the information and revert back to you via email.
While I would love to be able to take a closer look at that, here on the Shopify Community we have no access to account information, which includes tickets - so I cannot see any information relating to this.
If several working days have passed and you still have not received any response to the above issue, then you can reach out to our support team again and one of our advisors can check in on the status of the ticket. If you have any extra information to add, then feel free to reply to that email ticket and the team handling it will be able to see it.