Dear Shopify,
myShopify is Currently Unavailable after I tried to purchase a basic plan.
My ticket number is 32061330.
Help me! Please
Hey @maryamsamma ,
Thanks for posting, and Welcome to the Community!
Your ticket is already in the hands of the correct team who are looking into and working on this for you. Once they have an answer, they will reply to you! We’re unable to look into this further for you via the Community for privacy and security reasons.
You’re welcome to contact Shopify Support via the Help Center at any time for an update on your ticket. We’ll need to access your account securely with our live authentication methods in order to provide this update. We’d be happy to continue assisting you through live chat, email, or callback.
Please visit https://bit.ly/3BANQVf and log in to your account to create a support request.
It sounds like you’re getting ready to build your store and start your Shopify journey, how exciting! I recommend checking out Shopify Learn, a great resource for video courses, tutorials, and live workshops. There is always new content added, and you can learn many important subjects, from store design to marketing!