Why is my online store not loading on multiple browsers?

Hello, @Nkeke_ukeme .

I have a had a look at the link you provided and I get the same error on my side. This appears to be a problem with your domain, currently it is not “pointing” to a Shopify store. This domain is hosted by GoDaddy, and I can see the DNS settings currently look like this:

In order for as third party such as this to point to your store, please follow these steps:

  • On your domain provider’s website, log in to your account.

  • Find the DNS settings or domain management area.

  • Point the A record to the Shopify IP address 23.227.38.65.

  • If necessary, change the Host name to the @ symbol.

  • Delete any other A records on the domain if there are any present.

  • Point the CNAME record with the name www to shops.myshopify.com

  • Save your changes

After applying these changes it can take up to 48 hours for the domain to then lead to your store correctly. Please do let me know if this works OK for you.