Why is my online store not loading properly after domain linking?

Hi,

I am just starting a online store through shopify and already have a domain for that. But after linking the store to domain, the site isn’t loading properly.

It’s looking something like this:

instead of this:

Any help on how to resolve it would be greatly appreciated.

Thanks.

Hello, @Mohammed29 !

I don’t believe the domain is the issue here, as usually there would be an error message coming up when you try to access the store.

This looks like an issue with your theme - have you recently added any new third party apps, or done any custom coding on your theme? Sometimes even the slightest change can affect it.

Let me know what the name of your theme is, and I will see what next steps to suggest here!

Hi Lana,
As you can see in the following screenshot, I have only 2 apps as of now.
Also I am using *Dawn *theme provided by Shopify and have only changed the
theme color. Apart from that, everything is standard.
[image: image.png]

Regards,
Mohammed

Great, thanks for letting me know!

Since this is a Shopify theme, our themes team should be able to take a look at it for you and help you with the format.

Could you reach out to us via this link here so that the team can take a closer look?